All survivors of sexual violence are important and the Rosey Project are really committed to actively removing barriers that some survivors face because they are disabled, from black and minority ethic communities, don’t have much money or are LGBTQ.
There are no steps to entry on the building.
Entry is via a buzzer system. We are the buzzer marked 5/2
There is a lift to our support space on the 5th floor. It is an old-style manual lift which can be difficult to open, and which some survivors tell us they feel anxious about using. If you require assistance opening the lift or need someone to come in the lift with you for any reason, then let us know and someone will come down. If you use a mobility scooter or have a large wheelchair it may not fit into the lift. If this is the case, we will arrange for you to be supported at a nearby accessible venue.
Once you are in the support space it is entirely level and there is a fully accessible toilet. We have set aside one support room specifically for survivors who have access needs, with space to navigate a wheelchair and straight-backed chairs with arm rests that are easier to get in and out of. Our centre is equipped with an evacu-chair in case of emergencies.
D/deaf and Hard of hearing
We can provide BSL interpreters for D/deaf survivors accessing support from us. We can source an interpreter for you, or you can use your own who can then invoice us if you feel more comfortable with this. D/deaf survivors can initially contact us through email email@example.com or through our live chat service. Our staff are also happy to take calls using a text phone for hard of hearing survivors.
We have a portable induction loop available for survivors who require hearing aids.
If you have a learning disability we want to make sure that our service is inclusive to you.
Please call us on 08088 000014 and talk to us about how we can make it easier for you to get support from us. You can also get someone you trust to call on your behalf, but it's best if you are with them while you call.
Your appointment can be an hour, or longer if you need more time.
If you find it difficult to use public transport please call us on 08088 000014 and we can talk about how we can help you.
We can provide travel expenses up to the price of a day ticket on the bus - £4.50.
We can provide access to large print versions of our resources on request. If you need assistance getting into the building, please let us know when you make your appointment and we will ensure someone is outside to meet you. Assistance dogs are welcome in our centre. Our barrier free room has been designed to vision using colour contrast and lighting.
Our service is open to all women, including trans women and lesbian, gay and bisexual women. All our support workers have had training in the provision of an inclusive service to LGBT people. We will not make assumptions about your sexual orientation or gender identity and will use the language that you feel comfortable using about yourself.
Illustration credit: https://www.instagram.com/liberaljane/
English as a second language
If you are not comfortable communicating in English, we can arrange an interpreter for you either in person or over the phone. We understand that even if your English is proficient, you might feel more comfortable speaking in another language about difficult topics so please don’t hesitate to talk to us about this
Because of the nature of our service, it’s important that you have private space to talk about how you are feeling without your children there. We can work with you to schedule appointments around when you have someone to look after your child and be flexible with this.